NOTICE OF PRIVACY PRACTICES FOR OHOSPITAL CLOUD LIMITED (Inc)
This notice describes how personal information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
WHAT INFORMATION DO WE COLLECT?
We collect personal information that you voluntarily provide to us when registering at the Platforms or Apps, expressing an interest in obtaining information about us or our products and services, when participating in activities on the Platforms or Apps or otherwise contacting us. Personal information you disclose to us, the personal information that we collect depends on the context of your interactions with us and the Platforms or Apps, the choices you make and the products and features you use. The personal information we collect can include the following:
NAME AND CONTACT DATA.
We collect your first and last name, email address, postal address, phone number, and other similar contact data.
The main type of information we hold about you is personal information: information about your device, location, time sessions, and procedures. This includes details of your interactions with our digital services. We get some of this information directly from you, when you register with us and when you use our media services. Any correspondence we receive from you is uploaded electronically to your electronic medical wallet. We retain some data with you, for audit and training purposes, so that we can ensure high quality services is provided to you, and, with your consent, to allow us to learn from them to improve our services. These recordings are held securely in accordance with our retention policy. We may also hold information about you from other apps, devices and services where you have given your consent to that data being shared with us. Examples include where you decide to share information collected from a third platform or similar device with our App.
If you make any payments on the App, your credit/debit card details are processed directly by a third party processor that will store all payment information and transaction details. We will only retain details of transactions on secure servers and we will not retain your credit or debit card information.
We collect passwords, user name, and similar security information used for authentication and account access.
INFORMATION AUTOMATICALLY COLLECTED
We automatically collect certain information when you visit, use or navigate the Platforms or Apps. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Platforms or Apps and other technical information. This information is primarily needed to maintain the security and operation of our Platforms or Apps, and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies.
INFORMATION COLLECTED FROM OTHER SOURCES
We may obtain information about you from other sources, such as public databases, joint marketing partners, social media platforms (such as Facebook), as well as from other third parties. Examples of the information we receive from other sources include: social media profile information (your name, gender, birthday, email, current city, state and country, user identification numbers for your contacts, profile picture URL and any other information that you choose to make public).
WHAT INFORMATION DO WE COLLECT?
We use personal information collected via our Platforms or Apps for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below. Personal information you disclose to us
WILL YOUR INFORMATION BE SHARED WITH ANYONE?
We may process or share data based on the following legal basis: Consent: We use personal information collected via our Platforms or Apps for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below. Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests. Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract. Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements). Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved. More specifically, we may need to process your data or share your personal information in the following situations:
VENDORS AND OTHER THIRD-PARTY SERVICE PROVIDERS
We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Platforms or Apps, which will enable them to collect data about how you interact with the Platforms or Apps over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes. If we have processed your data based on your consent and you wish to revoke your consent, please contact us at [email protected] .co.ke.
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
We may share your information with our business partners to offer you certain products, services or promotions.
HOW DO WE KEEP YOUR INFORMATION SAFE?
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Platforms or Apps is at your own risk. You should only access the services within a secure environment.
WHAT ARE PRIVACY RIGHTS?
You have certain rights under applicable data protection laws of Kenya and US. The data can be deleted upon request. You are in total control of your data, Ohospital as a company will not be held liable of data misuse related to personal interaction. These may include the right
CONTROLS FOR DO-NOT-TRACK FEATURES
DO WE MAKE UPDATES TO THIS POLICY?
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have questions or comments about us or this policy, you may email us at [email protected] .co.ke.
Revised at: 2/6/2023